Cancellation Policy

CANCELLATIONS POLICY

If you need to cancel your trip, you should call SkyWings LLC or your travel agent immediately, and then send notification in writing by email, fax, or mail. Certain fees will apply calculated as of the date SkyWings receives written notice of cancellation.

CANCELLATION FEE SCHEDULE*

• Minimum fee is $50 per person
• 90 to 61 days before departure: 25% of the trip price
• 60 to 46 days before departure: 50% of the trip price
• 45-0 days prior to departure: 100% of the trip price

*Cancellation and transfer schedules for cruises, safaris, custom trips, and certain special events are often more strict. These exceptions are clearly indicated in the detailed itineraries for each of these trips.

TRANSFERS

You may transfer to another trip that is within the same calendar year without penalty by notifying us of your wish to transfer 90 days or more prior to departure. After that time our normal cancellation fees apply.

CANCELLED TRIPS

In the rare event that SkyWings LLC must cancel a tour, all trip members will be notified a minimum of 60 days before the trip departs and will receive a full refund of payments made to SkyWings LLC. SkyWings LLC reserves the right to cancel any tour for any reason, including insufficient tour enrollment.

SkyWings LLC is not responsible for expenses incurred by guests in preparing for a cancelled tour, including, but not limited to, nonrefundable visa fees, inoculations, equipment, etc.

TRIP CANCELLATION INSURANCE

We strongly recommend purchasing Trip Cancellation and Interruption Insurance. Travel insurance information is enclosed with your trip planning materials, or a policy can be purchased through our office or your travel agent. This can help prevent needless loss in case of serious illness, accident, or death of the traveler, traveler's immediate family, or traveling companion.