Privacy Policy

1. Who We Are

SkyWings LLC is a travel company based in Cambridge, Massachusetts, founded in 2023. We offer curated travel experiences and services through our website and direct client interactions.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name, email address, phone number
• Billing and mailing address
• Passport or ID numbers (when required for travel bookings)
• Travel preferences, emergency contact info

b. Payment Information

• Credit/debit card details (processed via secure third-party payment gateways)
• Billing history

c. Technical Information

• IP address
• Browser type and device information
• Website usage data via cookies or analytics tools

d. Communication Data

• Correspondence via email, contact forms, or phone calls

3. How We Use Your Information

We use your information to:

• Book travel services and fulfill your requests
• Process payments and send confirmations
• Provide customer service and trip updates
• Improve our website and services
• Send newsletters or promotional offers (you may opt out anytime)
• Comply with legal obligations

4. Sharing Your Information

We only share your personal data with:

• Trusted third-party service providers (airlines, hotels, tour operators) for the purpose of fulfilling your travel bookings
• Payment processors to securely handle transactions
• Legal authorities, if required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for processing
• Object to data use for marketing
• Request a copy of your data (data portability)

To exercise these rights, please contact us at info@skywingsllc.com

7. Cookies & Tracking

We use cookies and similar technologies to improve user experience and gather website usage data. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.